Privacy policy

Last Updated: 8/19/2025

MVD Entertainment Group, doing business as MVD Shop (“MVD Shop,” “we,” “our,” or “us”), respects your privacy and is committed to protecting it. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit https://mvdshop.com make a purchase, or otherwise interact with our services (collectively, the “Services”).

MVD Shop is operated by Old School Ventures, Inc., which provides consumer-direct marketing and fulfillment services on behalf of MVD Entertainment Group.

By using the Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we do, we will post the updated version on our website and update the “Last Updated” date above.

2. Information We Collect

The personal information we collect depends on how you interact with MVD Shop.

a. Information You Provide Directly:

  • Contact details (name, billing/shipping address, email, phone)

  • Order details (products purchased, payment confirmation, delivery preferences)

  • Account information (username, password, security credentials if you register)

  • Customer service communications and product reviews

b. Automatically Collected Information:
We automatically collect “Usage Data” through cookies and similar technologies. This may include:

  • IP address, browser type, operating system, device info

  • Pages visited, cart activity, time on site, referring/exit URLs

  • Cookies, pixels, and analytics data

c. Information From Third Parties:
We may obtain personal information from:

  • Shopify (our ecommerce platform)

  • Payment processors (to confirm and process your payments)

  • Shipping carriers (to fulfill orders)

  • Marketing partners and analytics providers

3. How We Use Personal Information

We use your personal information to:

  • Provide Products & Services: Process orders, arrange shipping, handle returns, and manage your account

  • Communicate With You: Send order confirmations, updates, promotional offers, and respond to customer inquiries

  • Marketing & Advertising: Show you relevant promotions and offers (you can opt out at any time)

  • Fraud Prevention & Security: Detect and prevent unauthorized transactions, protect against malicious activity

  • Improve Services: Analyze site performance, track customer behavior, and enhance user experience

  • Compliance: Meet legal obligations and enforce our terms

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Enable essential site features (cart, checkout, login)

  • Improve performance and understand user behavior

  • Deliver personalized content and advertising

For details on Shopify-related cookies, see Shopify’s Cookie Policy. You may block or delete cookies via your browser settings, but doing so may affect your shopping experience.

5. How We Disclose Personal Information

We do not sell or rent your information. We may disclose information in the following cases:

  • Vendors & Service Providers: Payment processors, shipping carriers, IT support, analytics providers

  • Old School Ventures, Inc.: Our consumer-direct marketing and fulfillment partner

  • Business Partners: Shopify and other partners to support advertising and marketing

  • Legal Requirements: To comply with applicable law, court orders, or government requests

  • Business Transactions: If MVD Shop is sold, merged, or undergoes restructuring

6. Data Security & Retention

We use commercially reasonable safeguards to protect your personal data. However, no system is completely secure.

We retain your information only as long as necessary to:

  • Fulfill orders and provide services

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

7. Your Rights

Depending on where you live (e.g., California residents under CCPA, EU/UK residents under GDPR), you may have rights including:

  • Access to the data we hold about you

  • Request correction or deletion of your information

  • Data portability (receive a copy of your data)

  • Opt-out of marketing emails and targeted advertising

  • Restrict or object to processing in certain cases

To exercise these rights, contact us at: mvdshopsupport@mvdshop.com

8. Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are under 13, please do not use our Services or provide any personal information to us.

In compliance with the Children’s Online Privacy Protection Act (COPPA), if we discover that we have collected personal information from a child under 13 without verifiable parental consent, we will promptly delete that information. If you believe that we might have any information from or about a child under 13, please contact us at mvdshopsupport@mvdshop.com so we can investigate and take appropriate action.

9. International Customers

If you are outside the United States, please note that your data will be processed in the U.S., where privacy laws may differ from those in your home country.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

MVD Entertainment Group
Attn: MVD Shop / Privacy
203 Windsor Road
Pottstown, PA 19464
United States

📧 Email: mvdshopsupport@mvdshop.com